Job Timeline (Ref 20548-20)

A Timeline of this job can be seen below.

Arrived - 22-Dec-2023
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 16-Jan-2024
Repair Engineer : Martin Smith
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Gutmann Remote Repair Details

Manufacturer : Gutmann

Customers Fault Description : Remote stopped working recently, I have replaced the batteries. Still not working. Extractor is operational on a manual basis.

Remote Fixer Repair Response (see below) :

This Kitchen Extractor fan remote control arrived safely from London and on testing was confirmed to be dead.

Unfortunately when opened the entire PCB had signs of corrosion from water ingress (see image)

Due to the amount of damage a repair is sadly not possible.

We do have a clone available to replace this remote, this can be found on our shop site at -  https://remoteshop.co.uk/shop/cooker-hoods-extractor/gutmann-extractor/

Remote Images