Job Timeline (Ref 20550-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Jan-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Jan-2024
Repair Engineer : Martin Smith
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Mertik Maxitrol B6R-H8TL3B Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : B6R-H8TL3B
Customers Fault Description : Doesn't work at all. Seems to be something loose on the inside.
Remote Fixer Repair Response (see below) :
This Fireplace remote control arrived safely from the Netherlands and on testing was found to be dead and would rattle when shook.
This was due to a SMD component breaking free from the PCB. The component was replaced which restored full functionality.
Remote Images