Job Timeline (Ref 20551-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Jan-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 19-Jan-2024
Repair Engineer : Martin Smith
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Product Enterprise Ltd Remote Repair Details
Manufacturer : Product Enterprise Ltd
Customers Fault Description : The dalek has stopped responding to the handheld remote control; obvious items checked including replacement batteries, verification of terminal connectivity. It has worked in the past (last used approx 1 year back). Issue assumed to be remote control / radio transmitter of dalek receiver. Can you help? Thank you.
Remote Fixer Repair Response (see below) :
This Dalek radio control arrived safely from Harrogate and on testing was found to be transmitting on each button press as per normal at 27 Mhz (see image)
The controller was tested at random times over a 2 day period but each time the remote was transmitting with a good strong signal.
This item has been classed as no fault found.
Remote Images
