Bose 321 series 111 Remote Control Repair

Job Timeline (Ref 20563-20)

Item Returned to Customer
Item Arrived
Remote Inspected
No Fault Found
Postage Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Bose 321 series 111 Remote Repair Details

Manufacturer
Bose
Model
321 series 111
Customer's Fault Description
Remote not responding or controlling my Bose entertainment audio system even after changing the batteries.
Remote Fixer Repair Response

This Bose remote control arrived safely from Essex and on testing was found to transmit an infrared signal on each button press as per normal.

The remote was opened to check for defects but other than signs of a mild battery leak (see image) no issue could be found / replicated.

The code being transmitted was tested as correct.

This item has been classed as no fault found. 

Please net that the RED led doesn not illuminate on each button press, this does not effect the transmission. 

It may be possible that the remote needs pairing, please see https://www.bose.co.uk/en_gb/support/articles/HC1986/productCodes/321gs_series2/article.html for details 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Bose 321 series 111 Remote Control - Front Image

Bose 321 series 111 Remote Control - Inside Image

Bose 321 series 111 Remote Control - Back Image