Job Timeline (Ref 20571-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Jan-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Jan-2024
Repair Engineer : Martin Smith
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Bellfires Remote Repair Details
Manufacturer : Bellfires
Customers Fault Description : Our puppy got its teeth into it
Remote Fixer Repair Response (see below) :
This remote control for a gas fireplace arrived safely from the Netherlands and on inspection the case was scruffed from and missing its battery cover on one of the buttons.
The battery cable was missing its battery clip, a replacement battery clip was fitted which restored full functionality.
A replacement case was fitted as we had a spare, this is a Dru branded case but is exactly the same as the Bellfires one (see image below)
Remote Images
