Job Timeline (Ref 20587-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Jan-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Jan-2024
Repair Engineer : Martin Smith
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Willowbrook Remote Repair Details
Manufacturer : Willowbrook
Customers Fault Description : The cable has been chewed up in the mechanism in several places! I’m also looking for another complete unit for the other side of the bed if you can source that?
Remote Fixer Repair Response (see below) :
This Adjustable bed control arrived safely from Bredgar and on inspecito nwas found to have a badly damaged cable. A replacement straight cable was fitted (we cannot get the curly kind)
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