Job Timeline (Ref 20678-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 09-Jan-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Feb-2024
Repair Engineer : Martin Smith
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G-Plan Elevate Remote Repair Details
Manufacturer : G-Plan Elevate
Customers Fault Description : No buttons working - wires broken away from PCB
Remote Fixer Repair Response (see below) :
This Recliner Chair Remote control arrived safely from Himley and on inspection was confirmed to have detached wires from the cable. The cables were re-soldered back into place and then hot glue used to reinforce the solidity.
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