Job Timeline (Ref 20696-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Jan-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Feb-2024
Repair Engineer : Martin Smith
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FocalPoint Remote Repair Details
Manufacturer : FocalPoint
Customers Fault Description : Remote not functioning at all. Front face above battery separating.
Remote Fixer Repair Response (see below) :
This remote control arrived safely from Sheffield and on inspection the facia was peeling away from the case at the bottom (see image).
When opened the battery terminal was found to have broken away from the PCB. The terminal was refitted and then the case glued together. A CR2025 battery will be supplied fitted on return.
Remote Images
