Job Timeline (Ref 20697-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 12-Jan-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 05-Mar-2024
Repair Engineer : Martin Smith
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Dimplex Opti-myst Remote Repair Details
Manufacturer : Dimplex
Model : Opti-myst
Customers Fault Description : Remote controller no longer working. Tested according to manufacturer's instructions which indicated the transmitter was not functioning. New batteries have been fitted.
Remote Fixer Repair Response (see below) :
This Dimplex remote control arrived safely and on testing was found to be transmitting on each button press as per normal operation.
The code being transmitted was tested and confirmed to be correct.
The handset was then tested over a 3 day period at random intervals wit no fault being replicated.
This item has been classed as no fault found.
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