Job Timeline (Ref 20727-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Jan-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Feb-2024
Repair Engineer : Martin Smith
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Arcam mini Solo Remote Repair Details
Manufacturer : Arcam
Model : mini Solo
Customers Fault Description : Does not work. ? corroded battery terminals but I have tried to clean them. I have unsuccessfully tried to open the case, hopefully I have not damaged it further.
Remote Fixer Repair Response (see below) :
This remote control arrived safely from Ashford and on testing was confirmed to be dead.
On opening there was a crack in the print on one of the terminals, the print was reworked which restored full functionality.
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