Job Timeline (Ref 20740-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Jan-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Feb-2024
Repair Engineer : Martin Smith
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Powrtouch Remote Repair Details
Manufacturer : Powrtouch
Customers Fault Description : When I press both the middle buttons to turn on and activate the device there is a delay. So the buttons maybe sticking. After further investigation the 9v battery connector has snapped off from the circuit board. When I reattached I got no power.
Remote Fixer Repair Response (see below) :
This Motor Mover Handset arrived safely from Hampshire and on inspection the battery cover was a modded version and the battery cable was detached.
A replacement battery cable was fitted which restored full functionality.
An original battery cover was fitted as a spare was found in the workshop.
Remote Images
