Job Timeline (Ref 20759-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Jan-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Feb-2024
Repair Engineer : Martin Smith
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QUATTRO Remote Repair Details
Manufacturer : QUATTRO
Customers Fault Description : 2 x buttons on key pad are un responsive
Remote Fixer Repair Response (see below) :
This motor mover remote control arrived safely and on testing was confirmed to have two non responsive buttons. Unfortunately there seems to have been a large amount of "switch cleaner" which has destroyed the adhesion for the facia.
On opening, the issue was found to be due to corrosion spots in the print, the print was reworked which restored full functionality.
The cleaner was removed as best as possible and then double sided tape used to hold the facia in place (replacement facias are not available as spares). The cleaning of the facia has left marks which is unavoidable, this does not effect functionality.
Remote Images
