Dimplex RC01-024 Remote Control Repair

Job Timeline (Ref 20761-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Dimplex RC01-024 Remote Repair Details

Manufacturer
Dimplex
Model
RC01-024
Customer's Fault Description
The remote control to our Dimplex fire has stopped working. The fire works fine manually. The model in Dimplex Springborne SBN 20 N
Remote Fixer Repair Response

This Dimplex Fire Remote Control arrived safely from Stoke On Trent and on testing was found to not transmit on any button press.

On opening the button pads were found to have started to decompose and contaminate the PCB contacts (see image).  The PCB was cleared of all contaminates and then replacement conductive pads were glued under both buttons which restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Dimplex RC01-024 Remote Control - Front Image

Dimplex RC01-024 Remote Control - Inside Image

Dimplex RC01-024 Remote Control - Back Image