Job Timeline (Ref 20785-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Jan-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Feb-2024
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details
Manufacturer : Mertik Maxitrol
Customers Fault Description : Batteries going quickly & then stopped working altogether
Remote Fixer Repair Response (see below) :
This Fire remote control arrived safely from Holmfirth and on testing was found to be dead.
When opened there was a lot of brown sticky liquid covering the screen and parts of the print (see image). This was all cleaned and then the battery cable and regulator was replaced. Full functionality was restored. The supplied battery was totally drained and disposed of, the customer will need to get a new battery for insertion on return.
Remote Images
