Job Timeline (Ref 20786-20)

A Timeline of this job can be seen below.

Arrived - 22-Jan-2023
Remote Inspected
No Fault Found
Postage Payment Received
Returned - 12-Feb-2024
Repair Engineer : Martin Smith
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Pure Evoke D4 Remote Repair Details

Manufacturer : Pure

Model : Evoke D4

Customers Fault Description : None of the buttons work even with a new battert

Remote Fixer Repair Response (see below) :

This Radio remote control arrived safely from Earle and on testing was found to be transmitting on each button press as per normal operation.  The control was tested over a 3 day period at random intervals with not issue being replicated.

It could be that the battery used was dead / incorrect, this remote requires a CR2025, it is best to use a brand such as Eveready.  Failing that it could be the receiver itself that is at fault.

This item has been classed as no fault found. 

Remote Images