Job Timeline (Ref 20797-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Jan-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Feb-2024
Repair Engineer : Martin Smith
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Mertik Maxitrol G6R-H4T1 Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G6R-H4T1
Customers Fault Description : The bigger RH buttons for increasing and lowering gas supply function only after hard and continuous pushing. Once the receiver reacts, the gasflow adjusts until a RH button is released. Repeated operation is subject to hard and continuous pushing again.
Remote Fixer Repair Response (see below) :
This gas fire remote control arrived safely from the Netherlands and on testing was confirmed to have sluggish button response.
All 4 buttons were replaced which restored full functionality.
Remote Images