Job Timeline (Ref 20809-20)

A Timeline of this job can be seen below.

Arrived - 24-Jan-2024
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Mar-2024
Repair Engineer : Martin Smith
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Carolina Remote Repair Details

Manufacturer : Carolina

Customers Fault Description : Both of the battery springs inside the remote are broken, also the LED light on the remote control does not illuminate.

Remote Fixer Repair Response (see below) :

This Electric Fire Remote control arrived safely and on inspection was found to have suffered a battery leak which had destroyed some of the terminals and damaged the print.

The terminals were replaced and then the print reworked which restored full functionality. 

Please note that the LED does not illuminate as it is Infra Red meaning it is invisible to the human eye. 

Remote Images