Job Timeline (Ref 20819-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Jan-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Feb-2024
Repair Engineer : Martin Smith
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Celsi Remote Repair Details
Manufacturer : Celsi
Customers Fault Description : The only button which works is the on/off and this will turn the fire off if it has been put on manually but will not turn the fire on or activate the flame setting or the heating. The manual switches on the fire itself work normally.
Remote Fixer Repair Response (see below) :
This Celsi Electric fire remote control arrived safely from Derby and on testing was found to have some non functioning buttons.
When opened this was found to be due to contamination that was corroding the button contacts (see image), the contacts were cleared of all contaminants and then replacement conductive pads were glued under all of the buttons.
Full functionality was restored.
Remote Images
