Job Timeline (Ref 20821-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 25-Jan-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Feb-2024
Repair Engineer : Martin Smith
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Gazco studio 2 Remote Repair Details
Manufacturer : Gazco
Model : studio 2
Customers Fault Description : Two small buttons missing from the remote and faulty wiring. I understand from our conversation you have spare parts that may fit . The fire is still receiving a connection when wire touches the battery so fingers crossed. Would be great if I could get the fire working again 🙂
Remote Fixer Repair Response (see below) :
This gas fire remote control arrived safely from Lancashire and on inspection was found to have missing buttons and tape residue all over the case. The battery cable was found to also be broken. The battery cable was replaced which restored full functionality.
The buttons were then replaced and the case cleaned.
Remote Images