Job Timeline (Ref 20836-20)

A Timeline of this job can be seen below.

Arrived - 24-Jan-2024
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 17-Feb-2024
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Mertik Maxitrol Remote Repair Details

Manufacturer : Mertik Maxitrol

Customers Fault Description : When a battery is in the unit the red light is always on. In this state pressing the buttons does nothing to the fire control. Sometimes when you put a battery in the remote will work for a few minutes and then the red light comes on and astys on.

Remote Fixer Repair Response (see below) :

This G30 - ZRHS remote control for a gas fire arrived safely from Buckinghamshire and on testing was found to randomly power up without any button being pressed.

This was due to one of the buttons having a resisntance across its contacts.

Both buttons were replaced and then the remote tested without issue over a 2 day period. 

Remote Images