Job Timeline (Ref 20860-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-Feb-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Feb-2024
Repair Engineer : Martin Smith
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Charlton & Jenrick Remote Repair Details
Manufacturer : Charlton & Jenrick
Customers Fault Description : Whilst the handset will light up.. the bottom button to programme and set the control will not work or allow it to be programmed. without the day/date setting. the temperature control cannot be set.. therefore wont operate the fire...
Remote Fixer Repair Response (see below) :
This Infinity BF 780 Remote Control arrived safely and on testing was confirmed to have a non functioning button.
The button was replaced which restored full functionality.
Remote Images