Job Timeline (Ref 20951-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 07-Feb-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 26-Feb-2024
Repair Engineer : Martin Smith
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Valor electric fire 5121963 Remote Repair Details
Manufacturer : Valor
Model : electric fire 5121963
Customers Fault Description : stopped working
Remote Fixer Repair Response (see below) :
This Electric fire remote control arrived safely from Wigan and on inspection was found to be missing its battery cover, this cannot be replaced as spares are not available.
On testing the remote was confirmed to be dead.
When opened this was found to be due to a tiny crack in the print around the oscillator. The print was reworked which restored full functionality.
Remote Images
