Job Timeline (Ref 20951-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 07-Feb-2024
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 26-Feb-2024
Repair Engineer : Martin Smith
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Valor electric fire 5121963 Remote Repair Details

Manufacturer : Valor

Model : electric fire 5121963

Customers Fault Description : stopped working

Remote Fixer Repair Response (see below) :

This Electric fire remote control arrived safely from Wigan and on inspection was found to be missing its battery cover, this cannot be replaced as spares are not available.

On testing the remote was confirmed to be dead.

When opened this was found to be due to a tiny crack in the print around the oscillator.  The print was reworked which restored full functionality. 


Remote Images

Valor electric fire 5121963 Remote Control - Front Image

Valor electric fire 5121963 Remote Control - Back Image