Job Timeline (Ref 20959-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Feb-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Mar-2024
Repair Engineer : Martin Smith
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Velux 3LR A01 WW Remote Repair Details
Manufacturer : Velux
Model : 3LR A01 WW
Customers Fault Description : Dropped remote. Thought all the pieces were okay but not batteries are very loose and seems like a connector inside has fallen out.
Remote Fixer Repair Response (see below) :
This Remote control for a skylight arrived safely from Liverpool and on testing was found to be dead and the batteries were confirmed to be loose.
The negative terminal was found to have rusted and part of it had broken off and was found inside.
The terminal was replaced which restored full functionality.
Remote Images
