Job Timeline (Ref 21004-20)

A Timeline of this job can be seen below.

Arrived - 15-Feb-2024
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Mar-2024
Repair Engineer : Martin Smith
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MERTIK MAXTROL Remote Repair Details

Manufacturer : MERTIK MAXTROL

Customers Fault Description : Remote has just stopped working. The battery did need replacing, but a replacement does not activate anything on the screen. I have tried a different replacement battery but with no success.

Remote Fixer Repair Response (see below) :

This Remote control for a Jotul gas fire arrived safely from Norfolk and on testing was found to be dead.

This was due to a faulty battery cable, a replacement was fitted which restored full functionality. 

Remote Images