Job Timeline (Ref 21006-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Feb-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Mar-2024
Repair Engineer : Martin Smith
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Gasco studio 123-603 Remote Repair Details
Manufacturer : Gasco studio
Model : 123-603
Customers Fault Description : Not used fire often. Fired up ok but couldn't either turn flame up or down and couldn't turn it off using buttons Had to go outside and turn off cylinders and tap.Not happy as in my eigties . Bought in 2017
Remote Fixer Repair Response (see below) :
This Gas fire remote controller arrived safely from Wrexham and on testing was found to have an erroneous battery indicator and very weak signal.
This was due to a faulty voltage regulator in the remote, the regulator and battery cable were both replaced which restored full functionality.
Remote Images