Job Timeline (Ref 21009-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Feb-2024Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 07-Mar-2024
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details
Manufacturer : Mertik Maxitrol
Customers Fault Description : Can not turn fire on. Can turn it off. When turning off both red lights are on . When switch on sometimes red light comes on for a second.
Remote Fixer Repair Response (see below) :
This Gas fire remote and receiver arrived safely and on testing the remote was found to transmit as per normal operation.
The receiver unfortunately had a missing channel. A component test was carried out but whenever the receiver was worked on it would start to work again and then stop working a short while afterwards making diagnosing the cause impossible. This has deemed a repair to the receiver not possible.
A google search was carried out and replacement receivers can be found here - https://ebay.us/bKIe00 - Please check with the seller for further details.
Remote Images
