Job Timeline (Ref 21059-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Feb-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Mar-2024
Repair Engineer : Martin Smith
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Dru Remote Repair Details
Manufacturer : Dru
Customers Fault Description : Although we’ve put several new batteries in the remote control there doesn’t seem to be any signal going to the to the fire. The remote signals battery empty, we’ve been back to the place of purchase for advice and they seem to think the remote is the problem.
Remote Fixer Repair Response (see below) :
This Gas fire remote control arrived safely from Swansea and on testing was found to have a faulty voltage regulator. A replacement was fitted which restored full functionality.
Remote Images
