Job Timeline (Ref 21067-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 19-Feb-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 10-Jun-2024
Repair Engineer : Martin Smith
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Royal Cozyfires C603RL Remote Repair Details
Manufacturer : Royal Cozyfires
Model : C603RL
Customers Fault Description : does not work
Remote Fixer Repair Response (see below) :
This remote control arrived safely from Bristol and on testing was found to be transmitting on each button as per normal operation.
The code being sent was tested as correct.
It is important to note that on this model of remote the right column buttons (Flame, 1000w and 2000w) will not transmit unless the bottom left button (power) is pressed at the same time. This is a safety feature to prevent the heater from being turned on accidentally.
This item has been classed as no fault found.
Remote Images
