Job Timeline (Ref 21099-20)

A Timeline of this job can be seen below.

Arrived - 23-Feb-2023
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 14-Mar-2024
Repair Engineer : Martin Smith
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Gazco gas fire Remote Repair Details

Manufacturer : Gazco gas fire

Customers Fault Description : Remote turns on and increases flame as required. But will not reduce or turn off. Control box indicates signal being received when turning on but indicates no signal being received to turn off.

Remote Fixer Repair Response (see below) :

This remote and receiver arrived safely from St Albans and on testing the remote was found to be transmitting as per normal.

Unfortunately the receiver has suffered a battery leak which has deemed a repair not possible.

A google search was carried out and replacement receivers can be found here - https://ebay.us/OwQS1T - Please check with the seller for further details. 

Remote Images