Job Timeline (Ref 21106-20)

A Timeline of this job can be seen below.

Arrived - 23-Feb-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 14-Mar-2024
Repair Engineer : Martin Smith
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Celebrity Motion Furniture Ltd Remote Repair Details

Manufacturer : Celebrity Motion Furniture Ltd

Customers Fault Description : This 5-Button Handset has been working ok for 10+years. 4 buttons, incl Reset button do not work. The 'Riser' button does work ok but I cannot get the chair down from the 'up' position. I have checked all plugs/sockets/connections all AOK. Also changed Batteries in the Power Pack.

Remote Fixer Repair Response (see below) :

This remote arrived safely from Rhyl and on inspection the cable was damaged at the remote entry point.

A replacement straight cable was fitted (we cannot get the curly kind) and the rest of the remote tested as ok. 

Remote Images