Job Timeline (Ref 21122-20)

A Timeline of this job can be seen below.

Arrived - 26-Feb-2024
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Mar-2024
Repair Engineer : Martin Smith
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John Lewis Remote Repair Details

Manufacturer : John Lewis

Customers Fault Description : All buttons are not functioning, even after replacing the battery.

Remote Fixer Repair Response (see below) :

This Cooker hood JLCEILHD87 remote control arrived safely and on testing was confirmed to be dead.

This was due to both battery termionals being bent out of poosition (see image).  This usually happens when a battery is inserted upside down. 

The terminals were repositioned which restored full functionality.

A brand new Duracell battery will be supplied fitted on return. 

Remote Images