Job Timeline (Ref 21156-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 04-Mar-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Mar-2024
Repair Engineer : Martin Smith
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Craftmatic Remote Repair Details
Manufacturer : Craftmatic
Customers Fault Description : The coil chord insulation is shredded, but rhe controls are working
Remote Fixer Repair Response (see below) :
This reclining chair controller arrived safely from Wimborne and on inspection was found to have a damaged cable and extension cable. A replacement straight long cable was fitted to bypass the need for the extension (we cannot get the curly kind)
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