Job Timeline (Ref 21240-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Mar-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Apr-2024
Repair Engineer : Martin Smith
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Willowbrook Remote Repair Details
Manufacturer : Willowbrook
Customers Fault Description : The curly cable for the remote control is in a bad way and some wires have now come loose, and the remote control no longer operates the bed. We are hoping a replacement cable will return the remote to working order.
Remote Fixer Repair Response (see below) :
This Willowbrook remote control arrived safely and on inspection was confirmed to have a badly damaged cable.
A replacement straight cable was fitted (We cannot get the curly kind)
Remote Images