Job Timeline (Ref 21245-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 12-Mar-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Mar-2024
Repair Engineer : Martin Smith
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GUTMANN Remote Repair Details
Manufacturer : GUTMANN
Customers Fault Description : its in excellent physical condition . Some water spilt on to it briefly and now none of the functions work .We dried it quickly and changed the battery but to no avail. It has never been dropped or knocked
Remote Fixer Repair Response (see below) :
This hand remote control for a cooker hood arrived safely and on testing was confirmed to be dead.
This was due to a faulty oscillator, once replaced full functionality was restored.
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