Job Timeline (Ref 21256-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 12-Mar-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Mar-2024
Repair Engineer : Martin Smith
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Arcam Remote Repair Details
Manufacturer : Arcam
Customers Fault Description : No buttons work. Batteries changed but no life.
Remote Fixer Repair Response (see below) :
This Solo Mk1 music system remote control arrived safely from Ditchling and on testing was confirmed to be dead.
When opened the remote was found to have suffered a battery leak which had corroded the negative terminal. The terminal was replaced which restored full functionality.
Remote Images