Truma Saphir Remote Control Repair

Job Timeline (Ref 21260-20)

Item Diagnosed
Item Arrived
Fault Diagnosed
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Truma Saphir Remote Repair Details

Manufacturer
Truma Saphir
Customer's Fault Description
Batteries left in
Remote Fixer Repair Response

This remote arrived safely from  Darlington and on testing was found to have many non function buttons.

On opening unfortunately there was a lot of corrosion in the print (see image), an attempt was carried out to clean up and restore the print but the traces and button pads are too far gone and are flaking away from the PCB.

Sadly a repair in this instance is not possible as it would require an entire PCB to repair which are not available as spares. 

A google search was carried out and an "Aventa" remote can be found here - https://ebay.us/XEQb9g - This looks similar to the Saphir but we cannot say if it is 100% compatible, therefore please do consult the seller for further details. 

This item was disposed of as per the customers email request - 26th Mar 2024 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Truma Saphir Remote Control - Front Image

Truma Saphir Remote Control - Inside Image

Truma Saphir Remote Control - Back Image