Job Timeline (Ref 21272-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Mar-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 02-Apr-2024
Repair Engineer : Martin Smith
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garage Remote Repair Details
Manufacturer : garage
Customers Fault Description : changed batteries but not working.
Remote Fixer Repair Response (see below) :
This garage door remote control arrived safely and on testing waws found to be functioning as per normal.
It is possible that the customers batteries were at fault, these remotes require 2 X Cr2016 batteries but if Duracell batteries are used this can cause an issue.
A set of Energizer batteries will be supplied fitted on return.
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