Job Timeline (Ref 21294-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Mar-2024Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 02-Apr-2024
Repair Engineer : Martin Smith
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Stewart Remote Repair Details
Manufacturer : Stewart
Customers Fault Description : Buttons don’t work , light won’t even come on , tried new battery’s with no success tested battery’s and they’re fine , it has been temperamental so not sure what’s wrong can you help
Remote Fixer Repair Response (see below) :
This Golf trolley remote control arrived safely and on testing waws confirmed to be dead and the buttons were "spongy" feeling.
The battery cable waws found to be open circuit on the negative end, a replacement battery cable waws fitted but the remote remained dead.
It was then found that the button array itself was at fault, unfortunately these are not available as spares which has made a repair not possible.
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