Job Timeline (Ref 21300-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Mar-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Apr-2024
Repair Engineer : Martin Smith
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Mertik Maxitrol G6R-H4T5-GA Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G6R-H4T5-GA
Customers Fault Description : Battery light flashing/low voltage with new battery fitted (voltage checked and ok). Will not transmit to the fire. I have phoned you and we had a conversation and you asked me to take the Battery out of the remote straight away and explained the reasons wise.
Remote Fixer Repair Response (see below) :
This remote control arrived safely from Harrogate and on testing was confirmed to have an erroneous battery indicator.
This was due to a faulty voltage regulator, once replaced full functionality was restored. The battery cable was also replaced.
Remote Images