Job Timeline (Ref 21301-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Mar-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Mar-2024
Repair Engineer : Martin Smith
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Neuhaus Remote Repair Details
Manufacturer : Neuhaus
Customers Fault Description : All buttons inoperative
Remote Fixer Repair Response (see below) :
This Light remote control arived safely and on adding a battery was found to transmit at all time without a button being pressed. The button array was cleaned which restored this issue but then it was found that the off button was intermittent.
The IC was found to have cracked solder joints causing intermittent connections, the solder was reflowed which restored full functionality.
Remote Images
