Job Timeline (Ref 21382-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Mar-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Apr-2024
Repair Engineer : Martin Smith
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MERTIK MAXITROL Remote Repair Details
Manufacturer : MERTIK MAXITROL
Customers Fault Description : after replacing battery the low battery icon is still flashing . remote indicates it’s sending signal to fire but not reaction from the receiving box (no led installed ) except every now and then it may trigger an action for a shorter period than it should ( holding the up temp button only triggers the fire for a second )
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to have an erroneous battery indicator and weak RF signal
This was due to a faulty voltage regulator, a replacement was fitted which restored full functionality.
Remote Images
