Job Timeline (Ref 21411-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Apr-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 16-Apr-2024
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details
Manufacturer : Mertik Maxitrol
Customers Fault Description : Flame up button no longer works, flame down works OK. Turning on doesn't work either (you have to press both buttons to do this).
Remote Fixer Repair Response (see below) :
This Gas Fire Remote arrived safely and on testing was found to be transmitting on the up and down channel as per normal operation.
It is concluded that the issue is most likely with the receiver itself.
Replacement receivers can be found at https://ebay.us/53nC5Y Please contact the seller for further details.
Remote Images
