Job Timeline (Ref 21430-20)

A Timeline of this job can be seen below.

Arrived - 04-Apr-2024
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Apr-2024
Repair Engineer : Martin Smith
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VELUX INTEGRA KLR 200 Remote Repair Details

Manufacturer : VELUX

Model : INTEGRA KLR 200

Customers Fault Description : Display flashes when batteries are inserted or it is connected to external power. There is some battery corrosion leakage but it doesn't look to have spread to the control board

Remote Fixer Repair Response (see below) :

This Velux window remote control arrived safely from Cheshire and on testing was found to boot loop cycle.  This was due to the software being corrupted, luckily a hard reset was carried out which restored it to factory default settings.

This remote will need to be "Paired" with the window on return by the customer.

 

Remote Images