Job Timeline (Ref 21439-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Apr-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Apr-2024
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : Unit is dead despite new batteries
Remote Fixer Repair Response (see below) :
This Velux remote arrived safely from Truro and on testing was found to be dead.
The negative terminal had suffered damage from a battery leak, the terminal was replaced which restored full functionality.
Remote Images
