Velux Remote Control Repair
Job Timeline (Ref 21473-20)
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All items are customer-owned devices sent to us for professional repair services.
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Velux Remote Repair Details
Manufacturer
Velux
Customer's Fault Description
WUR 101
Completely dead even with new batteries
Remote Fixer Repair Response
This Velux Blind remote control arrived safely and on inspection the battery cover seems to be missing part of its fixing pins meaning it doesn't stay in position, this cannot be replaced as spare covers are not available.
On testing the remote was found to be transmitting its invisible infra red signal on each button press as per normal operation. The code being sent was confirmed to be consistent with this model of remote.
This item has been classed as no fault found and it is possible that either the remote requires pairing with the blind again or the blinds receiver may be at fault.
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.
