Job Timeline (Ref 21514-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Apr-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-May-2024
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : No power to the remote
Remote Fixer Repair Response (see below) :
This Window remote control arrived safely and on testing was confirmed to be dead. There was signs of a battery leak on the negative terminal. The terminal was replaced and the PCB cleared of acidic contaminants which restored full functionality.
Remote Images