Job Timeline (Ref 21525-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 17-Apr-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-May-2024
Repair Engineer : Martin Smith
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Slab 30 Brilliant fire Remote Repair Details
Manufacturer : Slab 30
Model : Brilliant fire
Customers Fault Description : Small black cable in the back of the remote is disconnected
Remote Fixer Repair Response (see below) :
This fireplace remote control arrived safely and on inspection was found to have faulty buttons and a damaged battery cable. All buttons and the cable were replaced which restored full functionality.
Remote Images