Job Timeline (Ref 21533-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 17-Apr-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-May-2024
Repair Engineer : Martin Smith
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John Lewis cooker hood JLCEILHD87 Remote Repair Details
Manufacturer : John Lewis cooker hood
Model : JLCEILHD87
Customers Fault Description : Buttons are working properly and controller has become loose in places.
Remote Fixer Repair Response (see below) :
This cooker hood controller arrived safely from London and on inepction the battery tracy was forced in the remote upside down.
This was removed and refitted but the remote was dead.
On opening, both battery terminals were deformed out of position (see image, this is done when the battery is inserted upside down). Both terminals were resoldered back into the correct position and the brown tape remove from the button array.
Full functionality was restored.
Remote Images
