Job Timeline (Ref 21609-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Apr-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-May-2024
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : No power on remote and no battery cover
Remote Fixer Repair Response (see below) :
Velux window remote control arrived safely and on inspection was missing its battery cover and had suffered a battery leak.
The rusted battery terminals were replaced which restored full functionality and then a replacement battery cover was supplied as a spare was handy.
The display does seem to be in a foreign language, we do not alter the programming of the remote in any way, therefore if the language is incorrect the customer well be required to reset the remote.
Remote Images
