Job Timeline (Ref 21633-20)

A Timeline of this job can be seen below.

Arrived - 29-Apr-2024
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-May-2024
Repair Engineer : Martin Smith
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Integra Velux Home KLR200 Remote Repair Details

Manufacturer : Integra Velux Home

Model : KLR200

Customers Fault Description : Screen freezes with no damage to the lcd screen. Once the batteries had run out and were replaced with new batteries, the device has been temperamental.

Remote Fixer Repair Response (see below) :

This Window Control arrived safely and on testing was found to have intermittent power.  This was due to the battery terminals being loose.

The terminals were reworked and reinforced using solder, this restored full functionality. 

Remote Images